Right now, you can’t buy Tokyo Disney tickets at the gate, so you have to book them in advance for a particular date – but, where should you buy them? We go through the options …
Article by Helen Foster. Disclosure: Some links in this post are affiliate links. See our Affiliate Disclosure.
This post was first published in March 2024. It is checked regularly and updated if things change. The last update was in December 2025.
Quick Summary
You can’t buy tickets at the gate for Tokyo Disneyland or Tokyo DisneySea, you have to buy them in advance, and there are four other places you can currently buy Tokyo Disney Tickets…
From the Disney hotels – easy if you’re staying at one
From the Tokyo Disney Resort website or App – easy if your credit card works okay
From a third-party seller like Klook – easy for everyone
From the convenience store in Japan – not recommended if you don’t speak Japanese.
So, which should you pick – let us explain a bit about each method to help you decide.
1. Buying Tickets from a Disney Hotel
Guests can buy tickets at the official Tokyo Disney Resort Hotels (Disneyland Hotel, Disney Ambassador, Toy Story Hotel, Celebration Hotel, Miracosta, and Fantasy Springs).
Pros of Buying at Your Hotel: Guaranteed entry on busy days, everything is paid in one place in one go, credit cards work easily, and souvenir tickets are available.
Downsides of Buying at Your Hotel: You might have to queue. You can’t spread the cost of your trip over a few months – tickets and hotels will come out together. They don’t sell Evening Passes.
More Details on Hotel Tickets…
If you’re staying at a Tokyo Disney hotel, you can buy tickets to the park that guarantee entry even on days that are otherwise sold out – other places don’t give that option (although visiting a park on one of those days might not be fun, so it’s a better plan to try and avoid the busy days altogether).
You can buy your tickets from dedicated ticket counters in the hotels – for example, at the Disneyland Hotel, it’s on the 3rd Floor (find the locations in the other Disney hotels here). The desks open around 6 am, but the park warns they might be busy first thing in the morning so, you might want to buy all your passes the afternoon after your check-in.
If you don’t want to head to your hotel before you go to the park, there is also a ticket counter for official Disney hotel guests on the second floor of the Tokyo Disney Resort Welcome Center next to Maihama Station. This is open from 7.30 am to 5 pm and can also deal with luggage delivery and pre-check-in for most of the hotels (Toy Story is excepted).
Both standard 1-Day Passes and discounted tickets for guests with disabilities are available in the Disney hotels. You can also get paper tickets from the hotels, which aren’t available anywhere else.
If you’ve booked a Tokyo Disney Vacation Package, your tickets will be included.
Buying Tickets at Disney Partner Hotels
You can now buy tickets at the Tokyo Disney Resort Partner Hotels like the Sheraton Grande Tokyo Bay or the Grand Nikko Tokyo Bay again – this was stopped for a little while, or was only available to those on certain plans including tickets.
However, note that the official wording from Disney does add an extra step. It states, ‘Guests who have contacted the hotel in advance regarding purchase of park tickets, for Tokyo Disneyland or Tokyo DisneySea, for the duration of their stay will be able to purchase park tickets at the hotel they are staying at even if tickets are unavailable on the Tokyo Disney Resort Official Website.’
The best plan, therefore, if you’re staying in a partner hotel and want to wait to buy your tickets is to ask for the latest information about this at your hotel when you book so you don’t miss out. Or, use one of our other methods to buy tickets.
2. Buying from the Tokyo Disney Resort Website or App
It’s the way most people start trying to buy their tickets – after all, it’s the official Disney shop, so you know it can be trusted.
Pros of Buying Direct from Tokyo Disney: The tickets can be slightly cheaper, you can buy all the different types, and they are loaded into the app for you.
Cons of Buying Directly from Tokyo Disney: You have to set up an account at Disney first. The website can get busy, so you have to use the app which might not suit some people. It doesn’t always accept international credit cards.
More Details on App Tickets…
Outside of the hotels, buying from Disney directly is the only way to get tickets outside the standard one-day park tickets. These include afternoon/evening tickets, and tickets for those with disabilities, which aren’t all available online elsewhere.
Once you’ve created a Disney account (do this in advance via the Tokyo Disney website or, you might find you have an account if you’ve been to the US parks), you can purchase via the website or the app. I’d always say to use the app, as the website can get very congested when hotels go on sale.
You can change dates on tickets bought on the official Tokyo Disney website or apply for a refund if your plans change, which isn’t as easy with other tickets. Note, though, that there are sometimes date restrictions on this, so check the rules for exact details.
If you buy your tickets directly from the Disney App, they will also already be loaded into the app when you enter the park which saves you one step when trying to buy Premier Access passes.
Note – that even if you buy directly from Disney, if you get to the park late on a completely sold-out day, you are not guaranteed entry. This perk is only for hotel guests. Admittedly, the chance of this happening is extremely slim and probably only likely on one or two days of the year (see our guide to busy days at Disney for dates you should avoid).
It sounds like the best choice, right? I’d agree with you – but there can be a snag.
Japanese websites and apps, generally, don’t always play well with foreign credit cards, and the Tokyo Disney ticket website is no exception which can lead to endless frustration with people going back and forth between their credit card company and Tokyo Disney, trying to get their payment authorized.
Sometimes you can’t fix this, which is where our third purchase option comes in, but first…
Tips for Buying Tokyo Disney Tickets With a Foreign Credit Card
Before you give up using the Disney app, here are a few things that have worked for other people to get cards to work…
- Make sure you are using a card with 3D Secure: This is a security system used by some credit card companies. One sign that you have this is that you’re often sent extra verification messages to authorize online payments to foreign or new businesses. If your card doesn’t have this it’s extremely unlikely to work on the Disney site or app.
- Use AMEX if you have one. Anecdotally, it has a better success rate than MasterCard – and definitely better than VISA, which is the card that fails most. Travel currency cards like WISE also work well – although some of these can be VISA, so watch out.
- Tell your credit company you are buying something from Japan. This is probably the least likely reason for your card to fail on the Tokyo Disney site, especially if you regularly buy from abroad, but it does happen, so let them know.
- Try again during working hours: Japanese websites can go offline for maintenance in the early hours of the morning their time, so, if it works for your time zone, try and do things between 9-5 pm Japanese time – or at least avoid 3-5 am.
- Call Disney: If you do all of the above and still get an error page – there will be a code at the bottom of the page, take note of it. If you really want to buy directly from Disney (if you’re trying to get tickets for a guest with disabilities for example), then, you can call Guest Services (+81-50-3090-2743 between 10 am – 3 pm Japanese time), and they can explain whether the issue is from your credit card, in which case call them, or at their end – and in this case, they might be able to unblock things. I did this recently with error code 01155, and they sorted it out. If the issue is not having 3D Secure enabled, though, they are unlikely to be able to bypass that.
- Post-Payment Errors: Sometimes, you think it’s done—the payment has seemingly gone through—and then you get an error. This happens sometimes, but it does mean the transaction failed. Your credit card company usually reverses the payment within a couple of days. Either call Disney or check out option three below.
3. Buying Tokyo Disney Tickets Online
If all of the above has made your head hurt, or, you’ve already gone through all of that and failed, then this is how you get your Tokyo Disney tickets. Official third-party partners to Tokyo Disney include Klook, Get Your Guide, Rakuten, and KK Day – all of these companies are legitimate, and you are safe to buy from them.
Pros of Buying From a Third Party: Zero hassles – the sites are English, the prices are in your local currency, and your credit card will be accepted. You don’t have to register for a Disney account first.
Cons of Buying From a Third Party: You can’t buy every sort of ticket. There are extra steps to load into the app, which can be a faff if you aren’t technical.
More Details on Third-Party Tickets…
One of the biggest questions about buying tickets from a third party is whether you can also use these tickets alongside Happy Entry if you’re staying in a Disney hotel and don’t want to wait until you get to your hotel to buy your tickets -and the answer is yes, you can.
The second most common question is how to get the tickets into the app so everything is linked and ready to try and get the different passes that help you skip the lines. It used to be that you couldn’t do this before you entered the park, which slowed things down a bit, but they’ve changed that so you can do it beforehand. Just look for the scan ticket icon in the app.
If you get a bit stuck, you’ll find details in our guide on how to use Premier Access Passes.
Generally, tickets bought from a third party are only cancellable or changeable until two weeks before. Some companies allow you to pay for add-ons that allow you to cancel tickets or change the date, so check on those before you buy if your plans are not set in stone – or your travel insurance won’t cover tickets.
Make sure you are buying the right park for the right day; the pages can look a bit similar.
As I said, the biggest downside to buying from a third party is that not all the tickets are sold there. They don’t sell tickets for guests with disabilities or evening or weeknight passes, which allow you to enter the parks for half a day, for example.
If you decide to buy from a third party, I’d suggest Klook. I use them for everything I don’t buy directly in Japan. Their tickets are a tiny bit more expensive than booking direct – but, it is a tiny amount. Looking at tickets for tomorrow for example, Disney is selling them for 9400 yen (which is around AU$91.52 via Wise). Klook is selling them for AU$96. The link to their Disney tickets is here.
I Heard Klook Cancel Tickets? Is it Safe to Use?
I haven’t heard of anyone having a Tokyo Disney cancelled from Klook. There were issues when USJ Express passes had this stupid system of releasing all the passes for a month at the same time (and everything crashed), but Disney doesn’t have that level of chaos and rarely sells out.
So long as your order says confirmed, your ticket is fine. If a ticket from any third-party seller says ‘pending’ always follow up after 24 hours as there may have been a problem with the order.
Using Credit Cards in the Parks
Considering Japanese websites don’t always like foreign credit cards, you might be wondering if your credit card will work in the park itself. The good news is, that all the issues seem to disappear once you are in Japan – even if you’re trying to buy things like Premier Access passes on the app.
However, if you do have 3D secure enabled on your card, chances are your credit card will text or email you a code to enter to allow your purchase so you need to ensure your phone is set up to receive those.
Note – if you use a Japanese SIM card, this will override your home number completely, so you might find it better to use a roaming package from your cellphone company alongside an eSIM, or pocket Wi-Fi.
In my case, a full roaming package was far too expensive, so I took out a cheap roaming package to cover these texts, but used a Ubigi eSim for my data.
If you’re baffled by all of this, check out our simple guide to getting online in Japan.
4. Buying From a Japanese Convenience Store
You can buy Tokyo Disney Tickets in the convenience stores like Family Mart in Japan – but, I really don’t know why you would do this if you don’t live in Japan.
It requires a level of Japanese and will take longer than buying from third-party sites online, which you can do from the warmth of your home or even a hotel room on the morning of your visit (assuming the park isn’t full).
You can no longer buy Tokyo Disneyland or Tokyo DisneySea tickets at the Disney Stores in Japan.
A Few Other Questions You Might Have
How Much Does Tokyo Disney Cost?
The prices vary by the crowd levels – busier days and weekends tend to be more expensive, but generally, the parks are cheaper than the US ones.
As I update this in December 2025, the prices are
| Ticket Type | Adult Price in Yen | Children 12-17 | Children 4-11 |
| 1-Day Passport | 7900 -10,900 | 6600 – 9000 | 4700 – 5600 |
| Evening Passport | 6500 – 8700 | 5300-7200 | 3800-4400 |
| Weeknight Passport | 4500-6200 | 4500-6200 | 4500-6200 |
When Do Tokyo Disney Tickets Go on Sale?
They load at 2 pm Japanese time, two months before the date on which you want to enter the park. However, you don’t need to be at your computer at the crack of dawn to get them – Tokyo Disney rarely sells out and never sells out immediately.
Can I Buy a 2-Day Ticket?
Not right now. They stopped them during the pandemic and haven’t brought them back yet. Park hoppers have made a return for limited periods, but, I don’t think they are necessarily the best choice. See our guide to using Park Hoppers to find out why.
If you’ve found the tips in this post helpful, you’ll love our Tokyo Disney tips mega guide. It includes everything I think you need to know about visiting the Tokyo Disney parks for the first time.
How Do Park Tickets for Guests with Disabilities Work?
These allow you to buy a slightly discounted entry ticket for one person and a carer.
Adult tickets start at 6500-8700 yen, Children (12-17) are 5300-7200 and younger children are 3800-4400
How you qualify for these if you are not Japanese is a bit confusing, as the rules state you must have a certificate equivalent to the Japanese proof of disability – these include official disability cards and proof of disability benefits (see the list here).
Many foreign guests don’t have these and don’t know what to produce. I can’t categorically answer that, as in the absence of equivalent documentation, it is up to the individual cast member to determine if they qualify.
Paperwork that it’s good to bring though, includes a letter from your doctor, on official paperwork, explaining your condition, proof of any kind of disability benefit in your home country, or any other government documentation. It’s then up to the person who checks your ticket as to whether you qualify. People in my Tokyo Disney Facebook group have been accepted with some of the above.
Still, considering how small the price differential is and the fact that you can only buy these tickets directly from Disney hotels or the Disney website with all the faffing about that can take, I might not worry about buying them if you aren’t 100 per cent sure you’ll qualify.
You don’t need to enter the park on a Disabled access ticket to apply for the Tokyo Disney Disability Access Service, the system Tokyo Disney uses to help those who can’t stand in queues for medical reasons.
Need Extra Planning Help?
Our Japan trip planners can help. You might like our First-Timers Japan Planner, which will help you plan your trip to Tokyo, Kyoto and Osaka step-by-step, including tips on everything from picking hotels to sightseeing and dining. Or our super-duper Tokyo Disney Planner makes arranging your park trip MUCH easier. Find them in our Planners store – printable and digital versions are available.
Where Do I Buy Tokyo Disney Express Passes?
There’s no such thing! Unlike Universal Studios Japan, which offers one add-on ticket that gets you onto a selection of rides faster, at Tokyo Disney, you book single skip-the-line passes for different rides called Premier Access passes.
These are only available once you are in the park and purchased via the app. Click to see our full guide to these – and the other in-park passes you need to know about.
So, that’s our guide to booking your Tokyo Disney Tickets. I hope it helped. If you do have further questions, though, head over to our Tokyo Disney and USJ Planning Group on Facebook, and you can ask them there.
Who Writes This Blog?
My name is Helen Foster, and I’m a journalist and author. My travel articles have appeared in publications including The Australian, Escape, RAC Horizons, Jetstar Magazine, Sainsbury’s Magazine, and more.
I’ve traveled to Japan eight times before – solo and with my partner and visited over 25 towns and cities. My last visit was November 2024 so, everything here is pretty up to date.
